Multi-tenant platform • API-first • Enterprise-ready

Reward infrastructure for modern teams.

Launch and run rewards from one platform: tenant isolation, rules, catalogs, wallets, approvals, and auditable events.

code Developer Docs

99.9% Operational uptime target

Multi-tenant Brand-safe data isolation

API-first Webhooks, auth, automation

Already have access? Go to Console

Launch checklist

domain_add Tenant isolation

Create a tenant with isolated data, config, and API keys.

tune Program rules

Earn/redeem rules, tiers, expiry, and caps.

integration_instructions Integrate

API + webhooks for events and lifecycle updates.

history_edu Audit‑ready

Traceability with logs, RBAC, and compliance tooling.

Why RuCoin

Everything you need to run rewards at scale

Core primitives for multi‑tenant reward operations built to integrate with your stack.

layers

Multi‑tenant architecture

Per-tenant isolation with a single platform footprint.

redeem

Vouchers & catalogs

Catalog-based redemptions with tracking and validation.

redeem

rule

Rules engine

Earn/redeem logic, tiers, expiry, caps, and automation.

rule

api

API + webhooks

Integrate quickly and subscribe to lifecycle events.

api

verified_user

Security & RBAC

MFA, role-based access, and defensive defaults.

verified_user

insights

Analytics

Tenant-level visibility with export-ready reporting.

insights

How it works

From tenant setup to production

A practical rollout flow: create tenant, configure rules, integrate APIs, and operate with visibility.

looks_one

Create a tenant

Provision tenant workspace, domains, and API keys.

looks_two

Configure programs

Rules, tiers, expiry, reward catalogs, eligibility.

looks_3

Integrate

Use API endpoints and webhooks to sync events.

looks_4

Operate

Audit logs, reporting, RBAC governance, and support.

Platform

Built for isolation and control

Keep tenant data separated while operating one shared platform with strong security defaults.

lock Tenant-level API keys
group Role-based access control
history_edu Audit events + logs

business

Tenant profiles

Organization context, tax, bank, and documents.

account_balance_wallet

Wallet primitives

Balances and transactions designed for traceability.

storefront

Merchants & catalog

Merchants, locations, catalog items, redemptions.

security

Security posture

MFA support, throttling, and secure session defaults.

Services

Enterprise support for rollout

Hands-on integration guidance, compliance workflows, and operational support during rollout.

support_agent

Support

Help for integrations, environments, and incident response.

integration_instructions

Integrations

API-first patterns, webhooks, and reference flows.

gavel

Compliance

Tenant KYC, audit trails, and controlled access.

visibility

Observability

Operational logs and reporting for governance.

Services

Platform Services

Design, fund, and operate reward programs with reliable controls and clean workflows.

Reward balances

Issue, track, and settle value with flexible earn rules, caps, and expiry.

Rewards & Vouchers

Rich reward catalog with automated voucher generation and redemption tracking.

Digital Wallets

Secure digital wallets with P2P transfers, top-ups, and real-time balance tracking.

Track your application

Status Tracker

Enter your reference ID to check the status of your application or KYC verification.

Enter a valid reference ID (3-64 chars, letters/numbers/._- only).

Reference:

Status:

Last updated:

Help & Support

Frequently Asked Questions

Most teams launch in a few days. You can configure tenant settings, program rules, wallet behavior, and catalog controls from the admin portal.

Yes. The platform is built for multi-tenant isolation. Tenant data is scoped by organization boundaries and protected by role-based access controls.

Yes. The platform exposes API endpoints and webhook integrations for automation, sync, and operational workflows.

Yes. You can use tenant guardrails, role permissions, and program-level rules to control redemption behavior.

Yes. Audit logs, verification flows, and policy controls are available to support enterprise compliance requirements.

You can use the in-platform support workflow and admin tooling for issue tracking, operational guidance, and escalation.

Contact

Write to us

Tell us about your use case and we’ll respond within 24 hours.

schedule

Fast response

We typically respond within 24 hours.

support_agent

Enterprise support

Dedicated help for integration and compliance.

Tell us about your use case and we'll respond within 24 hours.

login Console